Cycling Accident Claims: Client Stories
Below are details of various cases handled by Osbornes specialist cycle accident claims team including the payouts clients have received...
Read moreHeather McDonald graduated from the University of Liverpool in 2022 with a degree in Law with Criminology.
She joined Osbornes in July 2022 as a Paralegal working in the Personal Injury department and will be assisting Rob Aylott and Nicola Hall on their cases.
Prior to joining Osbornes, she gained valuable experience volunteering at the Liverpool Law Clinic and assisted with various Pro Bono cases.
In her spare time, Heather enjoys spending time socialising with friends and family, travelling, skiing and cooking.
"They punch well above their weight. The quality of service they provide equals that of any of the larger top-name firms in this area"
The group is noted for its expertise in matters relating to cycling injuries, and is the official legal partner of the London Cycling Campaign charity.
“Thank you so much to Nicola Hall at Osborne’s. Nicola was amazing at taking my personal injury claim down a three year journey from initial denial of guilt by the defendant to an extremely healthy settlement, at a much higher value than I ever would have anticipated.
While relentlessly pursuing my case, not letting me give up and walk away even though I wanted to, she was also endlessly kind and patient. Nicola was so caring of me and of the mental health ramifications I suffered following my injury. I am eternally grateful – her support and kindness left me feeling that my response to my injury was validated and justified and has enabled me to reach closure after a traumatic few years.
I cannot thank Nicola enough and could not recommend her more highly.”
“Thank you for all your hard work over the years. The outcome is nothing like what I would have expected when we first met, and I am incredibly happy with the settlement outcome. It’s been quite a process and I’m glad I can finally put it behind me.”
“Nicola was very helpful and supportive. Nicola was very good with explanations and maintaining contact once we got rolling. I felt she really knew the law and procedures involved. I’m aware of how hard she works and appreciate her commitment.”
“Nicola Hall was my solicitor for a personal injury claim – she was thorough in exploring all options and clear in explaining the process to me. When it came down to a settlement, she was an excellent negotiator and I received the best possible amount I believe I could have gotten.”
“Thank you for your patience, kindness and help, and for getting there in the end.”
“Nicola Hall assisted me on a recent negligence case. I found her helpful, informative and had complete confidence in her ability in getting the outcome I so rightly deserved. I would highly recommend Osbornes Law for any legal matters.”
“I received excellent medical expert advice to highlight the impact of the accident on my father’s health”
"Literally, putting your future in their hands, Rob Aylott and the team at Osbornes Law took the uncertainty, vulnerability and fear resulting from a catastrophic life event and turned it into a safety net for the rest of my life. Empathy, professionalism and delivering exactly what they say. You're safe in their hands."
"A small but high-powered team, dealing with cases of significant value and complexity."
"An excellent firm which achieves fantastic outcomes for clients."
"Osbornes Law have captured the magic of keeping the customer service levels of a smaller firm whilst having all the expertise and power of the biggest firms."
"A superb boutique catastrophic injury firm."
"Really good at dealing with people who have suffered a serious injury."
"Affable and charming with very good client-handling skills."
"superb firm with consummate professionals and a human touch."
Osbornes now has a team of highly experienced personal injury lawyers; particularly strong on high-value quantum cases, workplace accidents and claims involving foreign workers injured in the UK.
The team provides fantastic strength-in-depth for personal injury claims. It is also particularly well placed to service clients from Eastern Europe with specialist native language speakers. From the smallest case to a multimillion-pound spinal injury case, Osbornes has the right staff to manage every claim.
Ben Posford remains pre-eminent in his field with expert understanding of litigating cases of the upmost severity. His experience builds on Stuart Kightley’s running of the firm with recent partner additions of Rob Aylott making a fantastic addition.
A firm going from strength-to strength-which retains its client care whilst being able to offer a full personal injury service.
Beneath Ben Posford’s calm and reassuring presence, which clients love, lies a formidable tactical and legal brain. His experience tells and he gets it right at every stage of the process from arranging the best possible rehabilitation, to ensuring, so far as possible, a polite relationship with those acting for the defendant in order to ensure best and early resolution of the claim.
"Clients say he is very impressive, in terms of both his experience and his management of the personal injury team."
"They have an expanding profile in personal injury and clinical negligence and offer a superb, broad service in accidents abroad, enabled by their recruitment of bilingual legal executives who can guide non-English speakers through complex litigation."
"Solid personal injury practice well equipped to advise on high-value and high-profile claims arising from fatalities and severe head and spinal injuries."
"Offers specialist expertise in cycling-related injury claims."
"Offers specialist expertise in cauda equina syndrome cases."
"An exceptional outfit. They take on difficult cases, fight hard and win."
"Stuart Kightley is an incredibly empathetic solicitor who is very knowledgeable about traumatic brain injury."
"They are an outstanding firm to work with. They are consistently impressive in their work."
"Osbornes often handles claims valued at over £1m, particularly relating to severe brain and spinal cord injuries and niche areas such as cauda equina syndrome and cycling accidents."
"The hard-working, thorough and committed Robert Aylott, who brings significant heavyweight personal injury experience."
"Key team members include the energetic and personable Stuart Kightley who is head of the personal injury department."
Thank you for the hard work and patience and for being so patient with my constant questions.
"I have found Osbornes to be thorough, clear and understanding from the initial call. They do exactly what they say they will and with passion! I would recommend them to anyone".
Very good efficient service. Would not hesitate to use again.
I will use Osbornes for any future needs.
I don't think I could have asked for anything more. One of the best dealings I've had with the legal profession.
Sam was excellent and very professional in dealing with our claim.
Thank you Nicola Hall, she was wonderful in fighting my case.
Head of the personal injury department, Stuart Kightley is a first-rate practitioner, wholly focused on getting his client the best outcome in a pragmatic, sensible and consensual manner.
As a real specialist in spinal cord injuries, Ben Posford is always looking at new angles on how to maximise his cases.
Ben Posford is one of the best catastrophic injury lawyers around.
They provide exceptional service, great knowledge and understanding of the law, excellent client care and tactical nous
Stuart Kightley is praised for his expertise in catastrophic and fatal claims. Clients say he is very impressive, in terms of both his experience and his management of the personal injury team.
My claim was dealt with efficiently and professionally. Communication was excellent, and timely. Shrewd and sound advice was provided at every stage of the claim from beginning through to completion. On the basis of my personal experience I would strongly recommend Osbornes.
I just wish to thank you for your hard work and successful outcome. I am pleased with the result and would recommend you and your firm to anyone in the future.
Ben Posford … is ‘tactically astute’ and ‘one of the best personal injury solicitors around’.
Ben Posford ‘knows how to maximise the value of the claim for his clients’.
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whole team