Housing Disrepair Claim for Vulnerable Family

William Ford

Our solicitors at Osbornes Law successfully assisted a client in resolving a challenging housing disrepair claim involving severe damp, leaks, and infestations in her Housing Association property. The case was particularly sensitive, as the client was caring for her three children, one of whom has severe disabilities requiring special adaptations in the home and round-the-clock care.

Background to the Case

The client lived in a Housing Association property with her three children, including her son, who has a severe disability. Given the unique needs of her son, the property required specific adaptations to create a safe and supportive environment. However, the home was plagued by serious disrepair issues, including:

• Severe damp throughout the property
• Ongoing leaks causing further damage
• Infestations that posed health risks to the family

The poor conditions of the property made it increasingly difficult for the client to care for her children, especially her son, whose disability required constant attention. The disrepair not only threatened the family’s health and well-being but also added unnecessary stress to an already vulnerable mother.

Letter Before Action sent to the Housing Association

Understanding the urgency and severity of the situation, our solicitors quickly stepped in to assist. A Letter Before Action was sent to the Housing Association, demanding immediate action to rectify the disrepair issues and make the necessary adaptations to support the client’s son.

Given the level of distress caused by the deteriorating living conditions, our legal team worked tirelessly to ensure that the client’s case was prioritised, and that the Housing Association carried out the essential repairs and improvements as soon as possible.

£14,000 in damages

After persistent legal pressure from Osbornes Law, the Housing Association eventually completed all the necessary works to remedy the disrepair. This included addressing the damp, fixing the leaks, and dealing with the infestations, significantly improving the quality of life for the family. The client was delighted with the outcome, as her home was finally safe and suitable for her children, especially her son.

In addition to the repairs, our solicitors secured £14,000 in substantial damages for the client. This compensation reflected the severe distress and hardship the family endured due to the prolonged disrepair and unsuitable living conditions.

Comments by Osbornes Law Solicitor

“This was a very difficult case given the distress caused by the level of disrepair to this vulnerable family. I am delighted that I was able to help the family improve the quality of their home environment and help a vulnerable mother focus her energy on caring for her son rather than worrying about the condition of the property.”

Disrepair Claims Expertise

The client was represented by our housing lawyers, whose expertise in handling housing disrepair claims ensured a successful outcome. Through our diligent work, the tenant was able to secure compensation and finally have the disrepair issues resolved.

Are you experiencing housing disrepair issues?

If you are experiencing housing disrepair and need legal assistance, Osbornes Law can help. Our experienced housing solicitors have a proven track record of holding landlords accountable and ensuring tenants receive the compensation they deserve. Contact us today for a free consultation.