Triage

To help us work out if we can help you we ask that you please complete the following online questionnaire.

If you have a disability or a language difficulty that makes this difficult for you, please call our reception on 020 7485 8811 or drop in to our office to make your enquiry.

By completing this form you confirm your agreement and consent to Osbornes storing and processing your personal data in accordance with our Privacy Policy, a copy of which can be found at: https://osborneslaw.com/your-privacy/.

Please note that unfortunately legal aid does not cover a claim for compensation. If you would like us to help you with this, we would need to first open a file to investigate the issues and obtain an expert surveyor’s report.

Unfortunately legal aid is not available unless there is a serious risk to health. We also cannot consider offering a ‘no win no fee’ (Conditional Fee Agreement) unless and until we’ve also undertaken work to investigate the issues, consider the evidence and obtain an expert surveyor’s report. The surveyor’s report normally costs around £1,000 + VAT. Our fees for this initial work can vary but are usually around £1,000 - £2,000 + VAT depending on the complexity of the case, the extent of documents and how experienced your solicitor is. Would you like a quote for how much this initial work would cost?

We are unable to consider offering a ‘no win no fee’ (Conditional Fee Agreement) unless and until we’ve undertaken initial work to investigate the issues, consider the evidence and obtain an expert surveyor’s report. The surveyor’s report normally costs around £1,000 + VAT. Our fees for this initial work can vary but are usually around £1,000 - £2,000 + VAT depending on the complexity of the case, the extent of documents and how experienced your solicitor is. Would you like a quote for how much this initial work would cost?

If these are affecting health issues, please briefly summarise what health conditions are being affected and how.

File name:

File size:

File name:

File size:

This is normally written at the top of your contract .

£
£
£
£
£

One of our team will be in touch to confirm if we have capacity to assist, and if so, to provide you with a quote. We normally need to know how many pages of documents are involved and have an idea of the complexity of the case before we can provide a proper quote.

Please note that legal aid is not available to pursue an eviction. If you would like us to provide a quote for our fees, please proceed to the following questions. One of our team will then be in touch to confirm if we have capacity to assist, and if so, to provide you with a quote. We normally need to know how many pages of documents are involved and have an idea of the complexity of the case before we can provide a proper quote.

£
£

We cannot help with immigration advice. You will need to find an immigration adviser if you need advice about making an asylum claim.

To find out if legal aid will pay for us to help you, so you don’t have to, please answer the following questions.

Legal aid is not available for this type of case unless you have at least tried to already make an application to join the Council’s housing register (there are also other requirements). You would at least need to make an application to join the Council’s housing register first.

Unfortunately legal aid is not available for this kind of case unless you have finished going through the Council’s internal review procedure and/or you would also like help with your homelessness case

We may be able to offer advice and assistance on a privately paying basis. This would be charged at an hourly rate of between £170 - £290 + VAT, depending on the seniority of the solicitor. At the start of the case the solicitor will normally offer an estimate for the cost of considering the case and providing initial advice, which will vary depending on the complexity and extent of paperwork.

File name:

File size:

If you are an adult enquiring on behalf of a child, please answer the following questions from the child’s point of view.

Support from Children’s Social Services generally is limited to children up to 18 and care leavers up to the age of 25. It might be that you need to consider support from adult social services instead.

Unfortunately legal aid is not available to assist you in approaching children’s social services or to provide general advice on children’s social services. If you are a homeless child and need help, you can call Coram Voice on their free helpline: 08088005792. Coram Voice is a charity that provides advocacy to young people in and around the care system.

There usually won’t be legal aid available to make a complaint about something that happened in the past. You may be able to get help with a complaint from a youth advocate. You can find out which advocacy service provides help in your area here: https://coramvoice.org.uk/get-help/how-do-i-find-an-advocate-in-my-local-area/advocacy/

File name:

File size:

Unfortunately legal aid is not available to assist you in approaching adult social services or to provide general advice on adult social services.

There usually won’t be legal aid available to make a complaint about something that happened in the past.

File name:

File size:

The next questions are to help us work out if you are likely to be financially eligible for legal aid. You can also go online at https://civil-eligibility-calculator.justice.gov.uk/ to find out if you are likely to be financially eligible.