Successful claim against dental practice after negligent treatment

Elline Demetriou
Modern dental office interior

Table of Contents

Osbornes Law have reached another successful outcome for a client, who pursued a claim against dental practitioners due to medical negligence.

Our client needed to have two teeth extracted and consented to the extraction which was attempted by a dentist. However, the first tooth being extracted broke off and our client had to be referred to a dental surgeon for the extraction of that tooth in her lower left jaw. She attended the referral appointment and to her knowledge, the remainder of her tooth was extracted under local anaesthetic.

Our client returned to her dental practice for a follow up under the impression that the extraction had now been completed. She had a bridge fitted at the site of the lower left extracted tooth, 9 months after the tooth had allegedly been extracted. She was not given an x-ray prior to the bridge being fitted.

Around two months later our client experienced a painful sensation in her gums which developed into a prolonged, constant throbbing pain in her jaw. She slowly began to withdraw from social life due to the pain and after a few months, was in so much pain that she resigned from her job. Her symptoms continued to deteriorate and she suffered from inflamed gums, blocked ears, throbbing and shooting pains. Her condition worsened such that she was unable to sleep which had a significant impact on her mental health.

Our client sought dental treatment from an alternative dental practice who confirmed that she had a retained root in her lower left quadrant and that the previous dentist had fitted a bridge over that root. She was shocked to learn this and frustrated that all of the pain and treatment she endured could have been avoided had her dentists taken greater care.

The allegations against the dentists were:

  1. Failure to properly extract the tooth at the lower left quadrant
  2. Failure to perform an X-Ray in order to confirm the full and proper extraction of the root prior to fitting the bridge;
  3. Fitting a bridge over the retained root

Despite the dentists’ insurers initially denying liability,  after months of hard fought correspondence, a settlement was reached with the Defendants. Our client is relieved that the litigation is over and pleased that she persisted until she achieved a fair and successful outcome. She was represented by Elline Demetriou, who is a solicitor in our clinical negligence department.

How Osbornes Law can help

Our medical negligence department is ranked as a leading team in London by Chambers UK and The Legal 500. We are also approved solicitors of Action against Medical Accidents (AvMA). This means we have demonstrated our specialist legal expertise and experience in running clinical negligence claims for patients. To speak with Elline regarding a  possible dental negligence or other medical negligence case, please complete the online enquiry form below.

Share this article

Contact

Contact us today

For a free initial conversation call 020 7485 8811

Email us Send us an email and we’ll get back to you

    • [utm_campaign_i][/utm_campaign_i]
      [utm_source_i][/utm_source_i]
      [utm_medium_i][/utm_medium_i]
      [utm_term_i][/utm_term_i]
      [utm_content_i][/utm_content_i]
      [gclid_i][/gclid_i]

    • “The team is very quick and efficient in responding."

      CHAMBERS UK 2023

    • "Obsbornes Law is always client-focused and works tirelessly to obtain the best outcomes for clients."

      CHAMBERS UK 2023

    • Jodi Newton acts for clients on claims arising from negligent obstetric care, sepsis and delays in diagnosis and treatment. She also advises on spinal injury claims.

      Chambers UK 2023

    • "She is really wonderful in sensitively handling clients in extreme situations and is a real fighter."

      Chambers UK 2023

    • "Jodi Newton is approachable and always has the client's best interest at heart."

      Chambers UK 2023

    • "She has represented victims in a number of high-profile cases."

      Chambers UK 2023

    • ‘They are ambitious for their clients and expect high standards from all who work with them.’

      Legal 500 2023

    • "Osbornes somehow combine the accessibility of a local firm, with the professional standards of a national or city outfit."

      Legal 500 2023

    • "I’ve been hugely impressed by Jodi Newton – she’s truly passionate about her cases and her clients, a real fighter and a star in the making."

      Legal 500 2023

    • "Jodi Newton has carved out a niche specialism in cerebral palsy and serious claims arising out of childbirth. She is so committed to her clients and their claims that she always gains and deserves their respect. A true specialist."

      Legal 500 2023

    • "Stephanie Prior and Jodi Newton are both superb. They always have the client at the centre of everything they do, they’re approachable, down to earth and dedicated."

      Legal 500 2023

    • "Osbornes, is described as having ‘superb judgement and a medical knowledge that is second to none."

      Legal 500 2023

    • They are an excellent firm who achieve fantastic outcomes for their clients. They are also very prominent in injuries to those travelling to or from Europe. Multiple languages are spoken by the team.

      Legal 500 2022

    • Stephanie Prior is a first-rate clinical negligence specialist whose industry, great experience and medical background put her in an exceptional class.

      Legal 500 2022

    • This firm is responsive and efficient. Their rapidity in dealing with complications or hiccups is excellent.

      Legal 500 2022

    • Really great clinical negligence practice, staffed by experienced practitioners who know how NHS Trusts work. They also build great rapport with clients.’

      Legal 500 2022

    • Stephanie has developed a particularly strong reputation for her handling of birth injury claims, as well as cases concerning surgical negligence and delays in surgery.

      Chambers UK

    • "An excellent firm which achieves fantastic outcomes for clients."

      Legal 500 2021

    • "Stephanie Prior takes on complex cases and gets excellent results. She has a background in medicine which serves her clients well and is a realistic but tough litigator."

      Legal 500 2021

    • "Stephanie Prior is hugely dedicated, adored by her clients, tenacious, efficient and extremely knowledgeable."

      Legal 500 2021

    • "Stephanie Prior is very good with troubled clients and is easily able to make them feel at ease."

      Legal 500 2021

    • "Stephanie shows sensitivity and deals with things in an understanding way."

      Chambers UK 2021

    • Osbornes provides a very intimate and personal client service which is increasingly rare in this sector.

      Legal 500 2020 - Clinical Negligence

    • The lawyers in the team are highly experienced and will drive cases very hard on behalf of their clients.

      Legal 500 2020 - Clinical Negligence

    • "Stephanie Prior has a realistic attitude to the complexities of the cases. She wins the trust of her clients and goes the extra mile to ensure they get the best outcomes."

      Legal 500 2020 - Stephanie Prior

    • Stephanie’s background in medicine gives her an ability to read between the lines where medical records and expert evidence are concerned and is a great asset.

      Legal 500 20202 - Stephanie Prior

    • "Stephanie Prior... manages a varied caseload, including obstetric claims, child and adult brain injury cases and fatal and non-fatal spinal cord injury cases."

      Chambers UK

    • "Stephanie is experienced, knowledgeable of all aspects of clinical negligence work, and strategic in running cases."

      Chambers UK

    • "Key team members include the approachable, compassionate and efficient Stephanie Prior."

      The Legal 500

    • "An exceptional outfit. They take on difficult cases, fight hard and win."

      Chambers UK

    • "The team were extremely professional in putting my needs first. There was a joined-up approach to catering for the client, and all lawyers involved were briefed and constructive."

      Chambers UK

    • Stephanie Prior is always very professional and kind. Highly recommended.

      Medical Negligence Client

    • Quite simply excellent, with a highly competent and well-rounded team. They understand complex medical litigation and have been our lifesavers, and we will always owe them our immense gratitude.

      Medical Negligence Client

    Related InsightsVIEW ALL

    1. Confidential file
      11.4.2023

      Osbornes Instructed After Local Authority Data Breach

      Osbornes Law have recently negotiated a settlement on behalf of two clients who had their personal information inadvertently released to...

      Read more
    2. baby hand in mothers hand
      7.3.2023

      5-figure settlement for infusion leak to mother

      Elline Demetriou has reached another successful outcome for a Claimant, who pursued a post C-section birth injury to mother claim...

      Read more
    3. water
      9.2.2023

      Perineal Tear case settles for 6-figure sum

      Stephanie Prior recently settled a birth injury claim relating to a woman who delivered her baby after a traumatic labour....

      Read more
    4. dentist
      23.1.2023

      Court avoided after settlement agreed in dental negligence...

      The Medical Negligence team have recently negotiated the settlement of a complex dental negligence case. Our client experienced a number...

      Read more
    5. Doctor With Stethoscope And Files
      13.1.2023

      Delayed cancer diagnosis results in five figure settlement

      The medical negligence team at Osbornes Law has recently settled a case involving a patient who passed away following a...

      Read more
    6. hands of surgeon
      14.12.2022

      Successful settlement for negligent care during kidney transplant...

      Claimant v Royal Free London NHS Trust Osbornes have reached a settlement agreement on behalf of a Claimant who brought...

      Read more
    7. Medical doctor in empty hospital corridor
      1.8.2022

      Successful settlement for birth injury that led to...

      Stephanie Prior’s case relating to the death of Gabriela Pintilie has settled and has been approved by the High...

      Read more
    8. Doctor
      6.7.2022

      GP Negligence claim leading to fatality successfully settled

      Osbornes acted for a Claimant who brought proceedings on behalf of the estate of her late son, X, relating to...

      Read more
    9. Neglijenta medicala spital din UK
      23.5.2022

      Justice for client who suffered serious birth injuries

      The Clinical Negligence team at Osbornes Law have recently negotiated the settlement of a case in which our client sustained...

      Read more
    10. Female surgeon wearing surgical mask
      14.4.2022

      Severe abdominal pain prolonged due to failed surgery

      Jodi Newton was instructed in a claim against London North West University Healthcare NHS Trust where our client suffered serious...

      Read more
    11. Anatomy of Shoulder
      23.3.2022

      Nerve injury following bowel surgery

      Stephanie Prior was instructed in a claim against Luton & Dunstable University Hospital where our client sustained an injury to...

      Read more
    12. Pregnant Woman and Gynecologist Doctor at Hospit
      14.2.2022

      Recent birth injury cases

      Osbornes Law specialises in helping families who have suffered a birth injury. We have represented families who have suffered the...

      Read more
    13. Female surgeon with medical reports running
      31.1.2022

      Recent fatal medical negligence cases

      Osbornes Law specialises in helping families who have suffered a fatality due to inadequate medical care. Our specialist team is...

      Read more
    14. Cancer treatment in a modern medical private clinic
      31.1.2022

      Recent cancer misdiagnosis negligence cases

      Osbornes Law specialises in helping families who have suffered due to a delay or missed cancer diagnosis. We represent clients...

      Read more
    15. Hospital sign NEUROLOGY
      31.1.2022

      Recent Brain Injury Client Stories

      Osbornes Law specialises in helping families who have suffered a brain injury as a result of medical negligence. Our specialist...

      Read more
    16. cute kid with disability playing
      27.1.2022

      Recent cerebral palsy cases

      Osbornes Law specialises in helping families where a child has been diagnosed with cerebral palsy. We represent clients and families...

      Read more
    17. Shot of a doctor showing a patient some information
      25.1.2022

      Serious Injury Following TVT Surgery

      Case Summary Our client, SG, attended her GP in December 2015 complaining of urinary symptoms including leaking when she laughed or...

      Read more
    18. lesiones de nacimiento
      24.1.2022

      Likely settlement of £15-20 million for cerebral palsy...

      A client who suffered cerebral palsy injuries at birth was awarded £200,000 as an interim payment in a claim against NHS...

      Read more
    19. Pregnant woman holding blanket,
      12.1.2022

      Wrongful birth claim successfully settled

      Background Our client, J, fell pregnant in October 2015 and took the difficult decision to undergo a termination. She booked an...

      Read more
    20. heart monitor
      4.1.2022

      Five-figure Compensation for Cardiac Negligence

      In this cardiac negligence claim, we were instructed by a 42-year-old Polish man who had attended the Accident and Emergency...

      Read more
    21. negotiation
      4.1.2022

      6 Figure Settlement For Heart Attack Claim

      In this cardiac claim, we were instructed by the widow of a 55-year-old man, who had complained of chest pain...

      Read more
    22. white rose
      1.12.2021

      Maternity claim for fatality following caesarean section

      Stephanie Prior is acting for a gentleman whose wife died after she had a caesarean section. The claim is on...

      Read more
    23. blood test capsules
      29.10.2021

      Medical Negligence Case Study: Iron infusion cannula injury

      Nick Leahy, Solicitor in Osbornes Clinical Negligence team recovered damages for his client who suffered an extravasation injury following an...

      Read more
    24. maura irwin
      20.9.2021

      Osbornes represent family of NHS employee

      Osbornes Law is representing the family of a former NHS employee who suffered a painful death due to negligent hospital...

      Read more

    VIEW ALL